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Frequently Asked Questions
How can I track my order?
After placing your order, we will send you a shipping confirmation email, which will include a 'Track Order' button. This will take you directly to the shipping tracking site. Alternatively, you can click on the 'Track Order' tab at the top of the page to follow live tracking updates!
How long does shipping take?
We ship our products worldwide for free as quickly as possible. Your order is processed immediately after it’s placed and will be delivered to you within 5-8 business days.
Can I return or exchange my order?
We love Ducto, and we’re sure you will too! That’s why we offer a 30-Day, Risk-Free Trial. If you don’t like Ducto, we’ll refund your money.